Remote assistance

We provide remote support to troubleshoot problem on your device.If you agree to this remote assistance, you have to download and install a client software onto your device. You can delete the software after the support or you can keep it for re-use later.Choose suitable version of the TeamViewer software to download as instructed by our support technician.

Please install the downloaded software. When you start the application TeamViewer, a QuickSupport window will appear, showing an ID number and Password number which are unique to your support session. Please provide these numbers to our support technician. This will enable us to connect to your computer/device remotely.

Please remember to close any sensitive or confidential information on your screen before using this service.

Download links of TeamViewer are as below: